Privacy Policy

Welcome to V1 DIGITAL, registered under CNPJ No. 57.018.932/0001-89. Our commitment is to the integrity and security of the personal data of our users and clients. This Privacy Policy applies to all digital interactions carried out on our website v1digital.com.br, associated services, mobile applications, and other digital platforms under our control.

By accessing and using our platforms, you acknowledge and agree to the practices described in this policy. We treat the protection of your personal data with the utmost seriousness and are committed to processing it responsibly, transparently, and securely.

Definitions

“Personal Data” refers to information that identifies or can identify a natural person.
“Sensitive Personal Data” refers to information that reveals intimate personal characteristics, such as racial or ethnic origin, religious beliefs, political opinions, genetic or biometric data.
“Processing of Personal Data” refers to any operation performed on Personal Data, such as collection, recording, storage, use, sharing, or deletion.
“Data Protection Laws” refer to all laws that regulate the Processing of Personal Data, including the Brazilian General Data Protection Law (LGPD – Law No. 13,709/18).

Data Collected and Purpose of Collection

We collect and process the following types of personal data:

Information Provided by You: This includes, but is not limited to, first and last name, email address, physical address, payment information, and any other informations you choose to provide when creating an account or interacting with our customer support services.
Automatically Collected Information: When you visit our website, we automatically collect information about your device and your interaction with our website. This may include data such as your IP address, browser type, device details, time zone, pages visited, products viewed, referring websites or search terms, and information about how you interact with our website.

Use of Cookies and Tracking Technologies

V1 DIGITAL uses cookies, small text files stored on your device, and other tracking technologies to improve the user experience on v1digital.com.br, understand how our services are used, and optimize our marketing strategies.

Types of Cookies Used:

Essential Cookies: Necessary for the proper functioning of the website, enabling navigation and use of its features. Without these cookies, some services cannot be provided.
Performance and Analytics Cookies: Collect information about how visitors use our website, which pages are visited most frequently, and whether error messages are encountered. These cookies are used solely to improve website performance and user experience.
Functionality Cookies: Allow the website to remember choices you make (such as username, language, or region) and provide enhanced, more personalized features.
Advertising and Social Media Cookies: Used to deliver ads that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

Purposes of Data Processing

The collected data is used to:

Provide, operate, and improve our services and offerings;
Process transactions and send notifications related to your purchases;
Personalize user experience and recommend content or products that may be of interest to you;
Communicate important information, offers, and promotions according to your communication preferences;
Conduct internal analyses to develop and improve our services;
Comply with applicable legal and regulatory obligations.

Sharing and Transfer of Personal Data:

We may share your personal data with third parties under the following circumstances:

With service providers and partners who assist us in business operations, provided they comply with our data protection guidelines and applicable legislation;
To comply with legal obligations, respond to legal proceedings, or protect our rights and property, as well as the safety of our clients and the public;
In the event of corporate restructuring, sale, merger, or other asset transfer, ensuring that the receiving entity agrees to respect your data privacy in accordance with a policy equivalent to ours.

Links to Other Websites and Social Media

Our platform may include links to external partner websites. By clicking on these links, you will be redirected away from our website and into domains that follow their own privacy policies, for which we are not responsible.

We recommend that you carefully review these policies before providing any personal data. Likewise, we are not responsible for the privacy practices of third parties such as Facebook, Apple, Google, and Microsoft. We encourage you to familiarize yourself with the privacy policies of these entities when using their services or applications.

Data Subject Rights

You have several rights regarding your personal data, including:

The right to access, correct, or delete your personal data under our control;
The right to restrict or object to the processing of your data;
The right to data portability;
The right to withdraw your consent at any time when processing is based on consent.

To exercise any of these rights, please contact us at v1digital.comercial@gmail.com.

Data Security

We implement technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, it is important to note that no system is completely secure.

We are committed to notifying you and any applicable authority of any data breaches in accordance with current legislation.

Changes to This Privacy Policy

Our Privacy Policy may be updated periodically. The most current version will always be published on our website. We encourage you to review this policy regularly to stay informed about how we are protecting your data..

Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us at v1digital.comercial@gmail.com.

We are committed to resolving any privacy-related issues involving our users and clients.